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Phishing for Phools: The Economics of Manipulation and Deception, by George A. Akerlof, Robert J. Shiller
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Ever since Adam Smith, the central teaching of economics has been that free markets provide us with material well-being, as if by an invisible hand. In Phishing for Phools, Nobel Prize-winning economists George Akerlof and Robert Shiller deliver a fundamental challenge to this insight, arguing that markets harm as well as help us. As long as there is profit to be made, sellers will systematically exploit our psychological weaknesses and our ignorance through manipulation and deception. Rather than being essentially benign and always creating the greater good, markets are inherently filled with tricks and traps and will "phish" us as "phools."
Phishing for Phools therefore strikes a radically new direction in economics, based on the intuitive idea that markets both give and take away. Akerlof and Shiller bring this idea to life through dozens of stories that show how phishing affects everyone, in almost every walk of life. We spend our money up to the limit, and then worry about how to pay the next month's bills. The financial system soars, then crashes. We are attracted, more than we know, by advertising. Our political system is distorted by money. We pay too much for gym memberships, cars, houses, and credit cards. Drug companies ingeniously market pharmaceuticals that do us little good, and sometimes are downright dangerous.
Phishing for Phools explores the central role of manipulation and deception in fascinating detail in each of these areas and many more. It thereby explains a paradox: why, at a time when we are better off than ever before in history, all too many of us are leading lives of quiet desperation. At the same time, the book tells stories of individuals who have stood against economic trickery--and how it can be reduced through greater knowledge, reform, and regulation.
- Sales Rank: #18301 in Books
- Published on: 2015-09-22
- Original language: English
- Number of items: 1
- Dimensions: 9.56" h x 1.00" w x 6.44" l, .0 pounds
- Binding: Hardcover
- 288 pages
Review
George A. Akerlof, Co-Winner of the 2001 Nobel Prize in Economics
Robert J. Shiller, Co-Winner of the 2013 Nobel Prize in Economics
Winner of the 2016 Gold Medal in Economics, Axiom Business Book Awards
Honorable Mention for the 2016 PROSE Award in Economics, Association of American Publishers
One of The Independent's Best Economics Books 2015
One of LinkedIn's Best Business Books of 2015
One of BusinessInsider.com's Best Business Books of 2015
One of Legal Theory Bookworm's Books of the Year 2015
Longlisted for the FT & McKinsey Business Book of the Year 2015
"[Akerlof and Shiller] want to go far beyond behavioral economics, at least in its current form. They offer a much more general, and quite damning, account of why free markets and competition cause serious problems. . . . They are intellectual renegades. . . . Akerlof and Shiller make a convincing argument that phishing occurs because of the operation of the invisible hand, not in spite of it. . . . [This] extraordinary book tells us something true, and profoundly important, about the operation of the invisible hand."--Cass Sunstein, New York Review of Books
"No question, Phishing for Phools is a radical book. It may also be a radically important one."--Fortune
"I highly recommend this, even for those who might disagree with the authors' outlook. Their case studies are illuminating, and their insights on the way markets work are fascinating. When you consider the sorry state of the personal finances of the median working age family in the United States today, it's hard to disagree with their central thesis that our current system isn't working properly."--John Reeves, The Motley Fool, USA Today
"Entertaining, readable and provocative."--John Lanchester, London Review of Books
"A needed call for skeptical economics and financial mindfulness."--Nature
"Using compelling examples of flawed decision making from advertising, health care and personal finances, the authors identify our rational weak spots and arm readers with the ability to resist manipulation."--Scientific American Mind
"As you would expect, it's a very clearly written book with tons of examples. And it makes a simple and powerful point about the fragility of the normative, welfare economics conclusions economists tend to draw."--Diane Coyle, The Enlightened Economist
"Akerlof and Shiller present convincing evidence of how tobacco, pharmaceutical, and liquor companies and politicians weasel a chapter of their own into our life stories, abusing the mutual storytelling--with all its signs and wonders--that is elemental to our humanity."--Peter Lewis, Barnes & Noble Review
"With accessible language and everyday examples, Shiller and Akerlof are taking on the powerful belief that aside from a few blemishes (like widening income inequality) only fools advocate interfering with the free market."--Chris Farrell, Minneapolis Star Tribune
"The book's central message is certainly thought-provoking."--The Economist
"Phishing for Phools forswears technical language, making this book accessible not only to economists but to consumers and policymakers. It should make everyone rethink the unfettered free-market model."--Brenda Jubin, Investing.com
"It's a very clearly written book with tons of examples. And it makes a simple and powerful point about the fragility of the normative, welfare economics conclusions economists tend to draw."--Enlightened Economist
"Its critique of conventional economics is more powerful and comprehensive--and more paternalistic--than that of Animal Spirits."--Carlos Lozada, Washington Post
"[Akerlof's and Shiller's] insight is a powerful one."--Economist.com's Buttonwood blog
"Akerlof and Shiller show that unregulated free markets systematically make people worse off by providing the unscrupulous with opportunities to take advantage of the unwary."--Adam Bouyamourn, The National
"[Phishing for Phools] serves the important purpose of holding up a mirror to economics, a subject that prides itself on (supposedly) being the most sophisticated of all the social sciences. Economics may look sophisticated on paper, but it is often completely out of touch when it comes to reality."--Victoria Bateman, Times Higher Education
"The book offers powerful support for a skeptical view of free markets, but it's also a helpful guide for consumers to avoid getting ripped off in the course of making important purchases."--Chris Matthews, Fortune
"An interesting and entertaining new book by George Akerlof and Robert Shiller looks at the role of trickery in market economies. Phishing for Phools explains that sellers are often out to deceive you, and shows that this isn't an occasional glitch in the market system so much as an intrinsic and pervasive trait. . . . Phishing for Phools aims to help readers understand their psychological weaknesses, so that the phishermen can be phended off more ephectively."--Clive Crook, Bloomberg View
"Where Akerlof and Shiller break new ground is the sweeping application of the idea of the 'phishing equilibrium' to finance. . . . The style of Phishing for Phools will be familiar to fans of Shiller's work: light on jargon and pacy enough not to outstay its welcome. The authors tell some engaging tales."--Robin Harding, Financial Times
"[A] surprisingly readable yet highly original book . . . the evidence and explanations marshaled by Akerlof and Shiller are compelling and they have profound political implications . . . an enlightening read by two expert economists. It should be required reading for policy makes and for consumers (which is to say, all of us. . . . [An] important, sobering book."--Oliver Kamm, The Times
"Narratives in this impressive book tell how to avoid being tricked by means of better enforcement and being told of pending scams. . . . [O]ne of the few titles dealing with fraud in the marketplace."--Library Journal
"The authors provide is a . . . unifying theory for all kinds of trickery, an economic explanation for why deception is so rampant. It takes many of our scattered findings about humanity's blind spots--both psychological weakness and a lack of perfect information--and weaves them into a comprehensive framework that has the potential to be devastating for free market fundamentalists."--Victoria Finkle, Washington Monthly
"Its central idea is an important one and merits more attention."--Emran Mian, Prospect
"Phishing for Phools is packed with examples--including subprime mortgages, pharmaceuticals, political campaigns, gym memberships, credit cards, cars and cranberry juice labels--of the pervasiveness of deception and manipulation in our economy and the price it exacts on individuals and the society at large."--Glenn C. Altschuler, Tulsa World
"This interesting book is written by economists mainly for economists, but it includes many entertaining stories about business behavior (and some disturbing ones), told in lively and accessible prose."--Foreign Affairs
"The book is easy to read and relate; and more importantly will make you start thinking of the number of times you have been phished. The list would be endless!"--Madan Sabnavis, BusinessWorld
"This unusual book offers a simple but challenging corrective to the assumptions made by most mainstream economists. . . . Probably not every reader will agree with every interpretation or argument--but every reader will find something that enlightens and stimulates."--James Ledbetter, Yale Alumni Magazine
"This book was enjoyable to read, and the expertise and knowledge of the authors are abundantly evident."--William Holcomb, PsycCRITIQUES
"Bob and George urge us to slap Adam Smith's invisible hand when it steals from everybody's cookie jar. They ask us to ponder those situations, economic or political, that provide particularly tempting opportunities to phish for phools. . . . Penetrating insights rendered in accessible prose."--Marlene Lang May, Commonweal
From the Back Cover
"In an entertaining and lively account, Akerlof and Shiller show that while the pursuit of profits may lead to products that enrich our lives, it may also lead to manipulation and deception. Much of recent innovation has led to products that make cheating the public easier. The implications are complex and profound."--Joseph E. Stiglitz, Nobel Laureate in Economics
"Phishing for Phools is an intellectual tour de force. It may change your image of the invisible hand into an invisible phoot, always looking to trip you up. Read it for phun; read it for wisdom."--Alan S. Blinder, author of After the Music Stopped: The Financial Crisis, the Response, and the Work Ahead
"A phabulous book! This is economics after the behavioral revolution at its best."--Samuel Bowles, Santa Fe Institute
"Akerlof and Shiller provide a phenomenal guide to the pitfalls of the phree market. This redemptive revision of economic theory explains the built-in risks of rip-offs in a profit-maximizing world."--Nancy Folbre, professor emerita, University of Massachusetts, Amherst
"As Akerlof and Shiller remind us, the same incentives that lead sellers to introduce innovations that improve quality and reduce costs also ensure that no profitable opportunity to cheat us will remain unexploited. This highly readable and insightful book will transform how we think about the role of government."--Robert H. Frank, author of The Economic Naturalist
"Akerlof and Shiller extend the standard 'market failure' theory--which says that there is a potential role for government intervention when markets fail--by showing that markets fail not only because of the familiar reasons of externalities and unfair income distribution, but also because of the pervasive phenomenon of 'phishing for phools' (profit-seeking through manipulation and deception). They point the way to a new paradigm freed from the constraints of market failure theory, able to illuminate 'control by capital' (partly through phishing) and to prescribe for 'control of capital' (partly by techniques for limiting phishing suggested here)."--Robert H. Wade, London School of Economics
"This insightful book exposes a fundamental contradiction in the market system. Consumers and policymakers beware: profit-seeking businesses foster efficiency and innovation, but have strong incentives to manipulate you and sophisticated new data tools allow them to do so in personalized ways."--Laura D'Andrea Tyson, University of California, Berkeley
"This fun but serious book tells how the standard story about free markets often gets it wrong. Indeed, Akerlof and Shiller suggest that we should drop the view of markets as generally benign institutions. The argument is laid out with the help of fascinating anecdotes, the language is conversational, and the book is easy to read. It is addressed to a broad audience, but economists will enjoy it too."--Dani Rodrik, author of The Globalization Paradox
"Phishing for Phools is a coherent and highly plausible explanation of why markets--although usually beneficial--can lead to undesirable outcomes. The book takes an intriguing approach and gives many interesting examples."--Diane Coyle, author of GDP: A Brief but Affectionate History
About the Author
George A. Akerlof is University Professor at Georgetown University and the winner of the 2001 Nobel Prize. Robert J. Shiller is Sterling Professor of Economics at Yale University, the winner of the 2013 Nobel Prize in economics, and the author of the New York Times bestseller Irrational Exuberance (Princeton). Akerlof and Shiller are also the authors of Animal Spirits: How Human Psychology Drives the Economy, and Why It Matters for Global Capitalism (Princeton).
Most helpful customer reviews
77 of 88 people found the following review helpful.
Phun
By j a haverstick
The publication of this book suffered a few delays and, frankly, I was tempted to cancel my preorder. “Phishing for Phools” (!) not a title to inspire confidence in a serious read. I’m happy I didn’t. By two nobel laureates and published by Princeton. Gotta have something worthwhile. And so it does.
The book is organized into an intro, a main body and a conclusion and all along the authors (who by internal comments seem to have been assembling it for years) tell us where we’ve been and where we’re going. Broadly it falls into that psychology of economics genre we’ve seen so much of the last decade or so. Kahneman’s Thinking Fast and Slow is referenced early on.
The reader will be aware that for, oh, the last couple centuries, there has been a default assumption about economics. There is an identifiable model of organization called Capitalism, which, if properly cultivated, yields the optimal ‘good life’ outcome for all within its venue. It’s based on the totally theoretical (and ridiculous) “theory” of human behavior that left to one’s own devices one will choose what is “best” for oneself and the aggregate of all these choices results in what is best for all. (Even typing this makes me laugh.)
Phishing begins with the report of a trial with Capusin monkeys who totally discredit this worldview. We could add a thousand such experiments and life observations to this example. The authors refer to this as the “monkey on the shoulder” effect. The “rational decider” view of economic activities is still alive in reactionary circles and among the talking heads, but it would be difficult to find anyone who has a brain championing it now. So this book is a report of just what goes wrong when we let the monkey be the decider…which as the authors admit happens to them as well as to those of us whose Nobels are still in the wings...and , in fact, is just part of being a human being.
The authors give an excellent and very readable account of the late meltdown, introducing the evocative term “reputation mining” which is what propped up these tricksters' giant rip-off. That meltdown, tho pretty clear for the initiated, has really taken some time to develop a common narrative. This, I felt provided a good summary, emphasizing the role of the rating agencies and their good old boy relationships with the investment banks. Then we abruptly launch into part two (but preceded with a synopsis of what is to come), a list of case studies of how us phools are phished, by big pharma, tobacco, car dealers, etc. These are organized by category and eye-opening reading even for the cynics (like me) among us. Who would believe that VIOXX caused 26 THOUSAND heart attacks? And, when you think about it, those transaction charges on the plastic are as big as the grocer’s profit margin? Who's payin' for that, and whio's gettin' super rich? (Here's one on me: when I accept a credit card at my restoration bookbinding shop, the 2% is an annoyance; when I use my own card at the local supermarket, that is equivalent to its total profit margin!) Unlike the book’s lead-in, there’s nothing theoretical here, but example after example will leave you with little respect for the classical model and in particular it’s institution in the modern world. To be fair, the authors' retain a lot of respect for the clasical model. Their point is more modest: the pervasive oppurtunities for deception and self-delusion require us to reconsider the New Story (government just gets in the way: think Reagan and his troop) and return to the Old Story (government should serve as a regulator of some economic activities: think almost every 20th cent. president prior to Reagan).
In the concluding chapters the authors give a realistc overview of what they’ve accomplished. They agree that perhaps there’s nothing radically new here. They review some of the pressing issues of the day: Citizens’ United, Social Security “reform” and financial regulation. They recount some battles and heroes. They seem to be optimistic that all is not lost. The reader will have her own hopes and fears. We’re not all teaching at Ivy League schools, which can certainly influence one's optimism quotient. I’m not dissing their, “behavioral economics” as the authors call it, indeed, the basis of that is that there’s a lot the subjectivity of a lot of our judgments. As to the future of this tottering contraption we call American society, we'll see.
There are copious notes, which I admit I consulted only sometimes, but I think they are good and could lead some readers to further reading on this subject.
Most readers will already be members of the choir, but this is a great synopsis of our current predicament. A relaxing weekend read which will provide you with great talking points in your next political conversation.
31 of 34 people found the following review helpful.
When Markets Phail
By Great Faulkner's Ghost
Free markets have generated unprecedented prosperity for individuals and societies alike. But, because the authors observe that free markets may also persuade many people to buy things that are good neither for us nor for society, they undercut Adam Smith's notion that the individuals' pursuit of self-interest in free, competitive markets advances the interest of society as a whole. It is this conundrum of free markets that forms the core of George Akerlof and Robert Shiller's engaging new book, Phishing for Phools: The Economics of Manipulation and Deception. A "phool" is anyone who does not fully comprehend the ubiquity of "phishing," the aggressive marketing and often, outright fraud (or example, Bernard Madoff's Ponzi scheme) that has become the reality of today's digital-age financial markets. As too many optimists have learned to their detriment, investing in asset markets is highly complex and fragile, and a whole ocean of phishes has set out to exploit this reality: Borrowers are lured into unsuitable mortgages; financial advisers spin narratives of riches from nowhere; and the media promote extravagant claims.
Ackerlof and Shiller's view (supported by plenty of data) is that rapidly rising prices usually reflect irrational exuberance, aided and abetted by phishing. Their main advice is that the financial authorities need to be prepared to intervene when financial turmoil turns into financial crisis. However, simply by the title, I think they are trying to tell us that we are all "phools" at one time or another, and that we need to be aware of this in making our investment decisions in our 401Ks and in other investing. This strikes me as a timely recapitulation of the wisest financial advice that has ever been given: "a phool and his/her money are soon parted."
60 of 71 people found the following review helpful.
Another Phine Mess
By David Wineberg
It seems that the capitalist world is divided into two kinds of people: phishers and phools. Those who phish look for leverage and advantage and milk it; the phools pay for it, even when they don’t need to, don’t want to, and can’t afford to. The result is financial crises, on the national level, the local level and the individual level. And it never stops. We buy too much, we buy the wrong things, and we overpay all the time. Shiller and Akerlof say the very first phool was Eve. The serpent phished her into taking something she did not want, did not need, and which she knew in advance she should not take. The cost was going to be too high. So it has been ever since, whether it’s cable bundles or junk bonds.
There’s a lot going on in this little book. It ranges from individual (struggling) bill payers to government lobbyists, drug marketing and financial services. It is of necessity cursory, and therefore incomplete. In the chapter on credit cards, which treats both merchants and consumers as phools, spending $150 billion annually for the privilege, the authors neglect the fact that to use cash is even worse. While true that credit card users tip more and spend more freely, it is also true stores price in the cost of credit cards and the premiums they give to holders. So paying cash means paying more than we should, making us even bigger phools. Similarly the War on Cancer assumes cancer is internally sourced, making it difficult if not impossible to overcome. That’s because the focus is on treatment. But even the UN says 75% of cancers today are environmental, not genetic; they can be prevented. We can reduce cancer by a whopping 75% by not polluting ourselves, our food, our air, water and soil. The phoolish analysis is leading us to the pill phishers.
“Government is the problem” is a phish for phools, the authors say. It is not only taken out of a very specific context, it diverts attention from the scammers to the government agencies that protect us from the scammers, be they financial, consumer, chemical or environmental. This is diversion and diversion is the number one tool of phishing. The book is an entertaining litany of blatant and subtle examples. Caveat emptor is still the order of the day.
The last word should go to Robert Benchley, who also said the world is divided into two kinds of people: those who divide the world into two kinds of people, and those who don’t.
David Wineberg
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